1.1 By placing an order with UK Timber Ltd, the buyer agrees to be bound by these terms. If you do not accept these terms, you may not use this site or access or display any of the information made available to you at this site.
1.2 UK Timber Ltd shall sell and the
1.3 Any variation of these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by UK Timber Ltd, acting by its Managing Director or some other person authorised in writing by him.
1.4 Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by UK Timber Ltd shall be subject to correction without any liability on the part of UK Timber Ltd.
1.5 If any provision of these conditions is adjudged invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of those provisions in question shall not be affected. Your statutory rights are not affected.
2.1 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. On the rare occasion that there is an error, we will advise you about it as soon as possible.
2.2 Pictures are for illustrative purpose only, and may not exactly match the product itself.
2.3 Colours may vary slightly to those illustrated.
2.4 Sometimes our product specifications may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price.
3.1 Prices are correct at time of
3.2 All prices exclude VAT.
3.3 UK Timber Ltd reserves the right to change any advertised prices at any time.
3.4 Errors and omissions are exempted.
3.5 All prices are in Great Britain Pounds Sterling.
3.6 Delivery charges will apply to all orders, they will vary dependant on order quantity and type of product. Always check with us to confirm correct charges apply.
4.1 By making a purchase on this web site you are making an offer to enter into a contract to purchase the goods which you have ordered. A binding contract is only formed upon our acceptance of your order.
4.2 Other than where the Buyer acts as a Consumer UK Timber Ltd shall be deemed to have accepted the Products 7 working days of delivery to the Buyer.
4.3 After acceptance the Buyer shall not be entitled to reject Products which are not in accordance with the contract.
4.4 Where the Buyer accepted any Products then UK Timber Ltd shall have no liability whatever to the Buyer in respect of those Products.
4.5 To order goods you must
5.1 The Buyer is solely responsible for
5.2 UK Timber Ltd reserves the right to refuse the supply of goods at its discretion.
6.1 All orders must be paid for in full at the time they are placed.
6.2 UK Timber Ltd accept on-line payment with all major credit and debit cards, including Visa, MasterCard, Delta, Switch, Maestro. No charge is made to a consumer for debit card payments.
6.3 If you wish to pay by personal cheque or bank or building society cheque, please make payable to UK Timber Ltd. Please write your home address on the reverse of the cheque. The order will be processed after the cheque has cleared.
7.1 All goods are offered subject to availability. Where goods are found to be unavailable or discontinued, UK Timber Ltd will offer a similar substitute if available, subject to your agreement.
7.2 UK Timber Ltd may make any changes in the specification of the Products which do not materially affect their quality or performance required to conform with any applicable statutory requirements where the Products are supplied to UK Timber Ltd's specification.
7.3 If a suitable substitute is not available, the transaction for that item will be void and any payment will be returned.
7.4 In the event of any product being unavailable, UK Timber Ltd shall be relieved of any liability in connection with all such contracts or orders. In no case shall the company be bound to obtain or deliver Products from any other sources than those contemplated in the order.
7.5 UK Timber Ltd will not be held responsible for any costs incurred due to items being delayed or unavailable.
8.1 Neither party shall be liable for any default due to any act of God, war, strikes,
8.2 UK Timber Ltd shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from or hindered in or delayed in manufacturing, obtaining or delivering the products by normal routes or means of delivery through circumstances beyond its control.
9.1 Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website at any time before the goods are despatched, or within 7 days of receiving your goods and for a full refund excluding cost of return postage providing you take reasonable care of the goods whilst they are in your possession. This does not affect your statutory rights as a consumer.
9.2 If you wish to cancel your order at any time later than the 7 days following receipt of your goods there will be a restocking charge of 25%. You are welcome to return any items using your own courier or
9.3 We will refund your payment within 14 days of the goods being returned.
9.4 If you would like to cancel your order, please email or write to us at the address provided.
9.5 Cancellation right does not apply in the case of any custom made or made to measure products or designs, and UK Timber will not be liable for the structural integrity or appearance as they are natural products and will react differently depending on usage conditions.
10.1 UK Timber Ltd endeavour to deliver within 10 working days from receipt of your order. Deliveries will only be made Monday to Friday. All deliveries are subject to payment authorisation.
10.2 UK Timber Ltd shall use reasonable endeavours to meet any date agreed for delivery, but will not be liable for any delay in delivery howsoever caused or any resulting losses incurred due to failure to deliver.
10.3 All goods must be signed for by an adult aged 18 years or over on delivery and must indicate the condition of goods.
10.4 Delivery will be made to
10.5 We strongly recommend that you do not book tradesmen until your order has been received and checked by you. We cannot be held responsible for any third party charges for deliveries not received or not checked upon receipt. You are responsible for checking your delivery against the UK Timber Ltd delivery note.
11.1 Please examine all goods on delivery in case any damage has occurred in transit. The driver should be notified immediately of any problems and the ticket should be signed accordingly.
11.2 We can not guarantee to replace or repair items which have been signed for in good condition or 'unchecked' and are later found to be damaged. This does not affect your statutory rights.
11.3 UK Timber Ltd will not accept any liability for any Products that have been repaired before we have been given the opportunity to inspect them or to give authority for repair work to be carried out or in cases where
11.4 If goods have been delivered in a damaged state and we feel the situation can not be improved by authorising another delivery, we reserve the right to refund you in full for your order and cancel the order.
12.1 Risk of damage to or loss of the Products shall pass to the Buyer upon delivery.
13.1 All personal details that you give us are securely stored. We do not supply or sell customers details to any outside organisation. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all details of your order and payment secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering.
13.2 All credit and debit card details are encrypted using
14.1 To the fullest extent permitted at law, UK Timber Ltd is providing this site and its contents on an
14.2 Except as specifically stated on this site, to the fullest extent permitted at law, neither UK Timber Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of it or the information, content, materials or products included on it. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, UK Timber Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of UK Timber Ltd its affiliates, directors, employees or other representatives.
15.1 This contract is subject to the law of England and Wales. All disputes arising out of this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16.1 No statement, description, warranty condition or recommendation contained in any catalogue, price list or advertisement or communication or made verbally by any of the Agents or Employees of UK Timber Ltd shall be construed to enlarge, vary or override in any way thereof any of these conditions.
17.1 UK Timber Ltd shall not be liable for any costs claims damages or expenses arising out of any tortuous act or omission or any breach of
18.1 No warranty is either given or implied on any timber product, as it is a natural product and will react differently depending on usage conditions.
18.2 All dimensions advertised by UK Timber Ltd are a nominal size and there may be a small variation in the finished product, this cannot be classified as a defect as it is a natural product.
18.3 In any event and despite anything contained in these conditions, in no circumstances shall UK Timber Ltd be liable in contract, tort (including negligence or breach of statutory duties) or otherwise howsoever, and whatever the cause thereof, (i) for any increased costs or expenses (ii) for any loss of profit, business contracts, revenues or anticipated savings, or (iii) for any special indirect or consequential damage of any nature whatsoever.
19.1 UK Timber Ltd
20.1 Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control and the party shall be entitled to a reasonable extension of its obligations.
20.2 These terms and conditions are subject to change at any time without prior notice to you. In addition to the above: UK Timber Ltd retains title to all goods until payment is received in full. Goods that are unpaid for can be collected/removed from any location if deemed necessary. UK Timber Ltd
21.1 Applies to online orders only.
21.2 Cancelled orders do not accumulate loyalty points.
21.3 Acquired points are calculated from the total order amount (excluding VAT and shipping costs).
21.4 Loyalty points cannot be used in conjunction with any other offer.
21.5 Loyalty points are valid for 12 months from the date of your last purchase via www.uk-timber.co.uk.
21.6 UK Timber Limited reserves the right to modify the terms and conditions of the loyalty programme at any time.
21.7 Loyalty Points cannot be transferred.
21.8 Where goods are returned that were purchased in full or part using Loyalty Points, refunds will be given for the part of the sale made with your Loyalty Points back on to your account.
21.9 Where Loyalty Points are being used as full payment for goods of a lesser value, no change will be given.
21.10 The current redemption value of points is one Loyalty Point equals £0.10. We reserve the right to vary the redemption value at
21.11 UK Timber Limited reserves the right to offer bonus points on certain products as selected by us from time to time and at our sole discretion